Refund & Exchange Policy
At Zah Studio, each piece is made to order with care and precision, exclusively for you. Due to the bespoke nature of our production process, all sales are final.
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We do not offer refunds or exchanges, including for size-related selections.
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Please ensure that the size selected at the time of placing the order is accurate, as we cannot accommodate changes once an order has been confirmed.
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This policy applies to all orders without exception.
We appreciate your understanding and support for our made-to-order model, which allows us to maintain a high standard of craftsmanship and exclusivity for each of our clients.
EXCHANGE POLICY
Exchanges are only possible if we have sent a defective or incorrect item. The item must be unused and undamaged. In such cases, Zah Studio will cover return shipping costs; otherwise, return shipping is the customer’s responsibility.
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